Ontario

Mon
12
Nov

Ontario Cannabis Store blames licensed producers for delivery delays

Ontario's government-run online cannabis retailer, already facing many complaints in the weeks since legalization, has blamed producers licensed by Health Canada for what it calls a labelling mix-up that delayed delivery of some products.

In an email to affected customers this week, Patrick Ford, the chief executive officer of the Ontario Cannabis Store said the province's only legal outlet for recreational pot, had put in place unspecified measures to prevent a recurrence. Ford also promised packages would leave the store's distribution centre on the weekend.

Thu
08
Nov

Ontario Cannabis Store reports major customer privacy breach

The names, shipping addresses, and order dates of more than 4,500 Ontario Cannabis Store (OCS) customers were exposed after an unauthorized individual accessed the database of the Canada Post postal service on November 1. The next day, the CEO of the Ontario Cannabis Retail Corporation sent a letter to the head of Canada Post demanding the government agency inform the affected customers. But word about the privacy breach only went out to customers on Wednesday, six days later. Now, Canadian officials are saying that the vulnerability that led to the November 1 data breach is a system-wide issue affecting Canada Post’s entire delivery tracking system.

Tue
06
Nov

Ontario entrepreneur eyes opportunities with hemp compound CBD

Mike Hodgson sees a green rush coming. But unlike most entrepreneurs flocking to cash in on Canada’s recreational marijuana market, Hodgson is going down a different path.

The Londoner is opening a plant in St. Thomas to extract cannabidiol (CBD), a component that doesn’t get you high, from hemp plants.

Hodgson, president of GreenLeaf Productions, sees massive potential in CBD, a compound being touted for its potential to treat everything from anxiety and seizures to inflammation and pain. He’s in the process of converting a former tool-and-dye plant on Barrie Boulevard into a 12,000-square-foot extraction facility.

Fri
02
Nov

Mislabelled marijuana latest headache for Ontario Cannabis Store

A big mistake made in the description of a product listed on Ontario Cannabis Store (OCS) website is the latest hiccup for the only legal retailer of weed in the province.

Peter Lyon, a 27-year-old sales rep for a Toronto company, logged on to the OCS website hours after it went live to make a purchase.

"I searched for a high THC cannabis product, which was called Radiate — it was the highest one they had available," said Lyon. "I haven't received my order yet, but I looked at my receipt and the THC content listed is very different from what I had originally ordered."

Thu
01
Nov

Canada: Ontario ombudsman gets more than 1000 complaints about cannabis store

Ontario's ombudsman says his office has received more than 1,000 complaints about the province's online cannabis store since it launched earlier this month.

Paul Dubé says he's set up a triage team to deal specifically with the flood of concerns over the government-run Ontario Cannabis Store. He says the most common complaints have involved delayed deliveries, poor communication with customers and billing problems.

Dubé's office has yet to launch a formal investigation into the complaints and says if the OCS can alleviate the issues, a deeper probe may not be required.

The online store is currently the only legal retailer of cannabis in the province as private retail brick-and-mortar stores aren't set to open until April next year.

Thu
01
Nov

Canada: Ottawa's illegal pot shops step up as Ontario government store struggles to deliver marijuana

As the Ontario government’s online cannabis store struggles to meet demand and deliver weed on time, illegal operators in town are stepping up.

Five dispensaries were back in business on Wednesday. How long they will remain open is another question. Ottawa police warn they plan to close them.

Officers have visited dispensaries to give operators “one last chance to close down,” according to a statement from Ottawa Police Service Const. Amy Gagnon.

“In the coming weeks, they will be receiving another visit in order to close them down.”

Wed
31
Oct

Joint CEOs: Women founders to run merged cannabis firm in $18M deal

Ontario-based licensed producer 48North Cannabis Corp. is scooping up Good & Green, a small, recently launched cannabis grower also based in Ontario that brands itself as one of the first producers of “homogenous organic cannabis,” in an all-stock deal valued at $18 million.

The acquisition will create the first cannabis company in Canada led by two women CEOs, 48North’s Alison Gordon and Good & Green co-founder Jeanette VanderMarel.

48North’s shares, which are listed on the Toronto Venture Exchange, were trading up more than 10 per cent at $0.50 in early afternoon trading Tuesday, bringing the value of the company to just over $40 million.

Tue
30
Oct

Ontario Cannabis Store struggling to keep up

The Ontario Cannabis Store has come under fire in the last few days over delayed deliveries since recreational cannabis was legalized almost two weeks ago. Ombudsman, a watchdog group overseeing the Ontario Cannabis Store (OCS) says that they have received complaints from customers who have yet to receive their orders. Ombudsman would not say exactly how many complaints have been filed according to the CBC.

Fri
26
Oct

Twitter is not pleased with Ontario’s Online Cannabis Store

It’s been just over a week since Canada made its landmark move to legalize cannabis across the country, but some Ontario customers have a few choice words about how the province has been handling its online distribution, writes Brandon Hicks.

Fri
26
Oct

Toronto airport installs cannabis “disposal” bins for international travellers

Those traveling beyond Canada’s borders may dispose of their cannabis before departing.

Pearson International Airport in Toronto has installed cannabis disposal bins for the use of passengers of international flights. The disposal containers appeared at the airport after the recent legalization of recreational cannabis in Canada, according to media reports, along with a printed sign indicating their intended use.

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